SPACEPUP ENTERTAINMENT (“SP") PRIVACY STATEMENT
Last Updated: 8 February 2017
INTRODUCTION
SP develops and publishes online and mobile products and services, including websites, mobile applications and platform services (collectively, the "Services"). In this policy, "SP" refers to Spacepup Entertainment and its Affiliates, which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership. We may also refer to SP as "We" or "Us".When you use an SP Service, you agree to be bound by all of the terms, conditions and restrictions in this Privacy Policy. Please read them carefully. Each of SP Services has its own specific Privacy Policy, and if you download, access, or use an SP Service, you agree to also be bound by its specific Privacy Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE ANY SP SERVICE.
This Privacy Policy describes:
The personally identifiable information (“personal information”) and other information We collect and hold, how we do so and the purposes of our collectionHow We use and with whom We share such information
How you can access and update such information
The choices you can make about how We collect, use and share your information
How We protect the information We store about any user of the Services (“you” or “user”)
If you have questions regarding this Privacy Policy or our collection and use of information, please contact us as described in the Section "Contact Us".
INFORMATION WE COLLECT ABOUT YOU AS A USER OF OUR SERVICES
When you use any SP Service, also sometimes referred to as an "application" or "app", you get access to its online community within that Service and you allow SP to access certain information about you. The information you allow SP to access varies by application, and it is affected by the privacy settings you and your friends establish in that application. You can control and find out more about these settings within the application. For example, SP may access and store some or all of the following information:
- Your in service username
- Associated Google+ accounts and contacts
- Your device's MAC address
- Facebook User ID
- Facebook Fan Status
- Your physical location and that of your access devices
INFORMATION WE COLLECT FROM YOU DIRECTLY
When you interact with a Service, at http://www.gospacepups.com or any SP-owned website, or download a Service a third-party app store, We may collect and store information from you directly as described below:REGISTRATION INFORMATION
We may allow you to "register" with Us by using Facebook Connect or other application authentication options to create an account or profile within a Service. We may also provide a more typical registration flow where you may be required to provide the following information: your age or birthday (for age screening and/or to better understand who our users are); your e-mail address; a password and other information that helps Us confirm that it is you accessing your account.We may also offer you the option to complete a user profile that is visible to other SP users. Your user profile may include: a profile image; one or more Service username(s); and a SP user ID number that is created by SP and used to identify your profile.INFORMATION WE RECEIVE OR COLLECT WHEN YOU ACCESS SP SERVICES ON A MOBILE DEVICE
If you access an SP Service on your mobile telephone or other mobile device, including iPads and tablets, we collect information about you, including but not limited to, your mobile device identifier, MAC Address, WiFi information, and possibly your IP Address and geo-location. In certain Services we will create and assign to your device an identifier that is similar to an account number. We may also collect the name you have associated with your device, device type, telephone number, country, geo-location, and any other information you choose to provide, such as user name, character name or e-mail address. We may also access your contacts to enable you to invite friends to join you in the Service.PAYMENT INFORMATION
SP may also receive the billing and payment information that you provide when your purchase is processed by another party, such as Apple (for purchases on iOS devices), Google (for purchases on Android devices), or Amazon (for purchases on Kindle devices).CUSTOMER SUPPORT CORRESPONDENCE
When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game play or activity on the Service, and your username or ID number. We will also store the correspondence and any information contained within.PUSH NOTIFICATIONS & LOCAL NOTIFICATIONS
With your consent we may send push notifications to your mobile device to provide Service updates and other relevant messages. You can manage push notifications from the Social section within the relevant Service.TECHNICAL AND USAGE INFORMATION
When you access our Services, We collect (i) certain technical information about your mobile device or computer system, including your MAC Address, WiFi information, IP Address, geo-location, and mobile device ID; and (ii) usage statistics about your interactions with the Service. This information is typically collected through the use of server log files or web log files ("Log Files"), mobile device software development kits and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies the Service places on your computer are linked to your user ID number(s). For more information on how We utilize cookies and other tracking technologies, please review the "Cookies and Automated Information Collection" discussion under ("How We Collect Information about You").HOW WE COLLECT INFORMATION ABOUT YOU
We may collect information about you in any one or more of the following ways:INFORMATION ABOUT PLAYERS AND PLAY
To provide a richer game play and social experience in our Services, We collect information about your play and interaction with other players and users. The bulk of this information is collected and stored through the use of Log Files, which are files on our web servers that record actions taken on our games and websites.COMMUNICATIONS FEATURES
You may be able to take part in certain activities on our websites or games that give you the opportunity to communicate or share information not just with SP, but also with other users of our Service. These include:- Participating in player forums and message boards
- Posting public comments to other users' profiles or gameboards
- Sending private messages or invitations to other users, either directly on our websites or to their e-mail accounts
- Chat with other users
- Posting web links
COOKIES AND AUTOMATED INFORMATION COLLECTION
When you access the Services, We collect certain technical information in order to (i) analyze the usage of our sites and Services; (ii) provide a more personalized experience; and (iii) manage advertising. We and service providers acting on our behalf, such as Google Analytics, may use Log Files and other tracking technologies to collect and analyze certain types of technical information over time and across different websites following your use of the Service, including cookies, WiFi information, IP addresses, geo-location, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, Service state and the date and time of activity on our websites or Services, and other similar information. In some cases, We will associate this information with your user ID number for our internal use. Our Service currently does not respond to “Do Not Track” (DNT) settings in your web browser and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do so in the future, we will describe how we do so in this Privacy Policy. For further details regarding DNT, visit donottrack.us.We may also employ other technologies including (i) web beacons, which allow Us to know if a certain page was visited or whether an e-mail was opened; (ii) tracking pixels, which allow Us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other websites; and (iii) local shared objects also known as flash cookies, which help Us to prevent fraud, remember your in-Service preferences and speed up load times.You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit adobe.com and make changes at the privacy settings panel. If you disable cookies, you may lose some of the features and functionality of playing our Services, as SP cookies are necessary to track and enhance your Service activities. Please note that companies delivering advertisements in our Services or on our websites may also use cookies or other technologies, and those practices are subject to their own policies.Google Analytics uses cookies to help the website analyze how users use the Service and enhance your experience when you use the Service. For more information on how Google uses this data, go to google.com/policies/privacy/partners/. The NAI (Network Advertising Initiative) allows for the central opting out of all its members’ cookies from a single opt-out page. If you prefer not to receive relevant advertising on web pages, please click on the following link: networkadvertising.org/choices/. If you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.OTHER SOURCES
We may collect or receive information from other sources including (i) other SP users who choose to upload their email contacts; and (ii) third party information providers. This information will be used to supplement your profile - primarily to help you and your friends connect. It will be combined with other information We collect.
HOW WE USE THE INFORMATION WE COLLECT
In general, We collect, store and use your information to provide you with a safe, smooth, efficient, fun, and customized experience. For example, We may, and you expressly consent for us to, use information collected from you in any one or more of the following ways:- To create your Service accounts and access to our Services
- To identify and suggest connections with other SP users
- To enable user-to-user communications
- To provide technical support and respond to user inquiries
- To prevent fraud or potentially illegal activities, and enforce our Terms of Service
- To deliver and target advertising
- To notify users of in-Service updates
- To provide in-Service leader boards and promote in-Service player achievements
- To solicit input and feedback to improve SP products and services and customize your user experience
- To inform users about new products or promotional offers
- To engage in commonly accepted practices, such as contacting you at the email address We have on file if you are a potential winner in a sweepstakes
SHARING OF YOUR INFORMATION
We value your privacy and only will share your information (in some cases personal information) with third parties, (i.e., parties other than SP), in the following circumstances:THIRD PARTY SERVICE PROVIDERS
We will provide your information to third party companies to perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, customer service, placement of ads and assisting Us in other marketing efforts. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on SP's behalf.SAFETY, SECURITY AND COMPLIANCE WITH LAW
Your information, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses and your personal information) may be accessed and monitored as necessary to provide the Service and may be disclosed: (i) when We have a good faith belief that We are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations; (iii) where We believe that the Service is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction; (iv) when We have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in order to protect the rights or property of SP.YOUR PRIVACY RIGHTS
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a sweepstakes or other promotion on one of our sites. If you do ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party (other than our service providers) on a continual basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personal information on one of our sites.Your access to the Services will not be affected if you do not “opt in” to receive information from such third parties.SALE OR MERGER
In the event that SP undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, We may transfer all of your information, including personal information, to the successor organization in such transition. If material changes to SP's privacy practices will occur as a result of the business transition, We will notify you and other users (in the manner described in Changes to Our Privacy Policy below) of the business transition prior to transferring your personal information.OUR POLICIES CONCERNING CHILDREN
Our Services (including websites, games, and applications) are not intended for children under the age of 13. We do not knowingly collect or solicit any personal information from children under the age of 13 and we do not knowingly allow children under the age of 13 to register for or use the Services. Children under the age of 13 should not use our Services or send us any personal information about themselves at any time. In the event We learn that We have inadvertently gathered personal information from children under the age of 13, We will take reasonable measures to promptly erase such information from our records. If you believe that we might have information from or about a child under the age of 13, please contact us.HOW TO ACCESS AND UPDATE YOUR INFORMATION INFORMATION WE RECEIVE FROM AN SNS WHERE YOU ACCESS OUR SERVICES
To manage the information SP receives about you from an SNS where you play our Services, you will need to follow the instructions at that site for updating your information and changing your privacy settings. The privacy management tools for applications on Apple can be found here. The privacy management tools for Google can be found here. The privacy management tools for Amazon can be found here. You can manage certain aspects of information collection and use by going to the settings of your (mobile) device and reviewing the permissions of each application.Once SP receives your information from an SNS, that information is stored and used by SP in accordance with this Privacy Policy, and you may access and update that information as described below. Service accounts created with SP are considered active until We receive a user request to delete them or deactivate them.OTHER METHODS OF ACCESSING AND CONTROLLING YOUR INFORMATION
If you no longer want SP to make active use of your information, you may send an e-mail to gospacepups@gmail.com. Place "Delete My Account" in the subject line and include your first name, last name, e-mail address and user ID number from which you access our Services (if applicable) in the body of the e-mail. We will respond to your request within thirty (30) days. SP may use your information unless and until you send SP such a request. Please note that your information, for example those records pertaining to payments or customer service matters, may be retained for legal and accounting purposes. If you have sent or posted content on the Service, We may not be able to delete it.If you wish to review, change or correct the information SP has about you, e-mail Us at the address provided herein.
You can turn off push notifications and local notifications by visiting the "notifications" page within the relevant Service.
You can stop further use of your geo-location by visiting your device's settings for the relevant application or the "settings" page for the relevant Service.
If you have additional questions about this Privacy Policy, contact Us at gospacepups@gmail.com